Electronic funds transfer (EFT) FAQs

Get answers to all your questions regarding EFTs.

  • What do I need to enroll?

  • If I enroll, when will I receive my first transfer?

  • How will I know when my enrollment is effective?

  • Why do I have to receive my claims remittance advice electronically in order to enroll in EFT?

  • Can I still get a hardcopy/paper remittance advice report?

  • Does enrollment in EFT affect the way we submit claims?

  • If I don't currently receive my 835 electronically, how can I start?

  • If my EFT is late or missing, whom do I contact?