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The OptumRx Pharmacy Portal is a secure online environment designed to assist pharmacies with everyday tasks including:

  • Refill too soon rejection overrides for vacation, lost or stolen mediation, or mail order delay
  • Claim status and history
  • Patient eligibility 
  • Prior authorization status and history
  • Drug pricing and alternative medication options
  • MAC list information
  • Payment remittance 
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Pharmacy

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NEW SELF-SERVICE TOOLS AVAILABLE

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Real-Time Overrides
Save time by using our Pharmacy eServices portal to submit a real-time override request for vacation, lost or stolen medication or mail order delay. Click here to learn more.

Prior Authorization Status History
View status on approved, denied, and pending PAs, plus additional details such as denial reason and PA effective dates.

Patient Eligibility
View patient eligibility information, including Rx Bin, PCN, and Group information.

Drug Pricing and Alternative Medications
Search for drug pricing and alternative medication options specific to patient formulary.