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Submitting a prior authorization request

To simplify your experience with prior authorization and save time, please submit your prior authorization request to OptumRx® through any of the following online portals:

 

Electronic prior authorization (ePA)

Submit an ePA using CoverMyMeds

Electronic prior authorization (ePA)

Submit an ePA using Surescripts

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Did you know...

More than half of the prior authorizations we receive each month are through electronic prior authorization (ePA). This number continues to grow. Many practices, however, remain unaware of the benefits that ePA offers.

The benefits of ePA ensure an optimal experience for both member and provider.

Member - ePA simplifies the prior authorization process, ultimately getting members the medications they need faster, minimizing disruption to therapy.

Provider -  ePA saves administrative time by making it easier to submit and track prior authorizations, and enables faster turnaround of coverage determinations.

If you cannot submit requests to the OptumRx® Prior Authorization Department through ePA or telephone, click here.


Training


For help with CoverMyMeds, click                               For help with Surescripts, click
https://www.covermymeds.com/main/support        https://surescripts.com/enhance-prescribing/prior-authorization 

The American Medical Association (AMA) wants to help bring ePA awareness to physician practices. Click this link to leverage the AMA's video series to educate your staff about the power and the advantages of ePA.

Other ways to submit prior authorization forms

If you are experiencing technical difficulties, please call us at 1-800-711-4555 to submit a verbal prior authorization request


Hours
5am PST to 10 pm PST, Monday through Friday
6am PST to 3 pm PST, Saturday

If you cannot submit requests to the OptumRx® Prior Authorization Department through ePA or telephone, click here.