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Submitting a prior authorization request

To simplify your experience with prior authorization and save time, please submit your prior authorization request to OptumRx through any of the following online portals:

 

Electronic prior authorization (ePA)

Submit an ePA using CoverMyMeds

Electronic prior authorization (ePA)

Submit an ePA using Surescripts

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Did you know...

More than half of the prior authorizations we receive each month are through electronic prior authorization (ePA). This number continues to grow. Many practices, however, remain unaware of the benefits that ePA offers.

The benefits of ePA ensure an optimal experience for both member and provider.

Member - simplify the prior authorization process, ultimately getting members the medications they need faster; less disruption to therapy.

Provider -  ease submitting prior authorizations and enable the ability to track prior authorization status.

Training


For help with CoverMyMeds, click                               For help with Surescripts, click
https://www.covermymeds.com/main/support        https://surescripts.com/enhance-prescribing/prior-authorization 

The American Medical Association (AMA) wants to help bring ePA awareness to physician practices. Click this link to leverage the AMA's video series to educate your staff about the power and the advantages of ePA.

Other ways to submit prior authorization forms

If you are experiencing technical difficulties, please call us at 1-800-711-4555 to submit a verbal prior authorization request

Hours
5 a.m. PST to 10 p.m. PST, Monday through Friday
6 a.m. PST to 3 p.m.PST, Saturday

If you cannot submit requests to the OptumRx prior authorization department through ePA or telephone, submit via fax form.