General Compliance and Fraud, Waste, Abuse (FWA)
Please use the links below for reference material
It is the responsibility of the network pharmacy provider to remain compliant and ensure all staff are trained on applicable laws, rules, regulations and regulatory guidance. Training includes but is not limited to Anti-FWA, Code of Conduct (general compliance), Cultural Competency (CAMA), Abuse, Neglect and Exploitation (ANE).
RESOURCES TO DISTRIBUTE
Abuse, Neglect & Exploitation (ANE)
To access ANE training materials, please select the button below.
Training Materials
Cultural Competency Training
To access Cultural Competency training materials, please select the button below.
Training Materials
"Your Rights" forms for enrollees
To access "Your Rights" forms for enrollees please select the button below.
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Optum Rx Code of Conduct
To access the Optum Rx Code of Conduct policies please select the button below.
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Reporting a FWA Incident
To report any suspected or potential FWA incident please select the button below.
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